How do I place an order?
You can order online. Ordering from oaktreepress.com is easy and it's secure - just follow these steps to place an order.
1. To add an item to your shopping basket, click on the 'add to basket' button which is displayed below the image of each book cover. This brings you to the shopping basket. From here you have the option to 'update' your order 'proceed to checkout' or 'continue shopping'.
Note: If you change the quantity of books in your order or tick the 'Delete box', you must 'update' your order before you 'proceed to checkout' or 'continue shopping'.
2. When you have finished shopping, click 'proceed to checkout' and here you will be asked to complete the order delivery details and 'validate your order'.
3. Next click the 'proceed to payment Page' button.
4. Finally enter your credit card details, click the 'make a payment' button and that's it!
oaktreepress.com will send you an order confirmation via email. This will contain your unique order number which you can use to check your Order Status.
You can order by telephone. We believe that ordering on-line is convenient, quick and safe. However, if you would prefer to order by phone or pay by cheque you can call us directly on Tel: +353 (0)21 4313855 from Monday-Friday inclusive, 09.00hrs to 17.00hrs Irish time.
You can also order by fax: Fax your order details to Fax: +353 (0)21 4313496 and remember to include a daytime contact telephone number, address details and your preferred method of payment.
How can I pay for my order?
We accept Visa and Mastercard as methods of payment.
Where do you deliver and what are the charges?
We deliver to most major destinations around the world. Charges will vary according to destination and the number of books you order. The charge is calculated on the secure order form once you have confirmed the number of books you buy, your order destination and the delivery method for your order. For more details see our delivery charges.
How long will delivery take?
If we receive an order before 3pm it will despatched that day. Delivery time to destinations in Ireland and the UK vary from 2 - 4 working days. Delivery times to other countries and regions are indicated below:
Ireland and N. Ireland 2 - 4 working days
UK 3 - 6 working days
Europe 4 - 7 working days
USA & Canada (Airmail) 6 - 11 working days
USA & Canada (Surface) 6 - 8 working weeks
All other places (Airmail) 8 - 12 working days
All other places (Surface) 6 - 8 weeks
For urgent worldwide deliveries, we offer a courier service - prices are available by contacting us directly at Tel: +353 (0)21 4313855
Can I track my order?
You can check the status of your order by clicking on the Order Status button at the top of every page. When you enter your order ID number and your email address you will be advised of the status of your order.
How can I see what I have in my shopping basket?
You can always keep an eye on how much is in your basket by clicking on the shopping basket located on the top of each page. This will bring you into your shopping basket. From here you can view all the items in your basket, as well as the total cost.
How do I delete an item or change the quantity of books in my shopping cart?
To remove an item from the cart simply tick the delete checkbox next to the item you do not wish to purchase and click on the 'recalculate' button.
To change the quantity ordered, change the value in the quantity field and click the 'recalculate' button.
Can I cancel my order?
You may cancel or amend your order prior to checkout by deleting an item from your shopping basket.
Is my transaction secure?
Site Security is very important to us. The latest technology has been used to ensure that all your details are encrypted so that they remain private and secure.